Frequently Asked Questions

Q:
Do you sell perfume and aftershave gift sets?
A:
Yes. We have one of the most extensive ranges of gift sets available online. Please visit our gift sets page to browse the full range.
Q:
The fragrance I require is not listed in the "For Him" or "For Her" menu. Does this mean you do not sell it?
A:
The For Him and For Her menus at the top of our website only list our most popular fragrances. To search our full range of products please use the "Scent Search" at the top of the website. Alternatively, you can browse the full list of perfume brands and aftershave brands that we offer.
Q:
Are your products genuine?
A:
All of our products are 100% genuine and come in the full manufacturer's packaging.
Q:
What is your returns policy?
A:
You can return the products to us in their full original packaging within seven days of receipt for a full refund. If you would like to return your order, please complete our returns form.
Q:
How do I pay for my order?
A:
You can pay for your order online using any major credit or debit card. Our main payment method is provided by Braintree and offers a quick and secure method for making credit or debit card payments.
Q:
Do you have any high street stores?
A:
No. To keep our prices as low as possible we are a purely online fragrance retailer.
Q:
When will my order arrive?
A:
The time taken for your order to arrive will depend on which delivery option you select. For more information, please see our Delivery Information page.
Q:
My order has not arrived what shall I do?
A:
If your order has not arrived, please complete our non-delivery claim form.
Q:
Do your prices include VAT?
A:
Yes, all prices displayed on our website include VAT. The amount of VAT included in your order will be displayed once you proceed to Google Checkout.
For all other queries, please contact us.
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Multi-Item Discount

Whenever you shop at Perfume Click you get €1 off for every item you add to your order after the first.

You get the discount even if you buy two different products, and there’s no upper limit to how much money off you can get. This means that you can save plenty of money on bigger orders.

As an example, an order of 10 products will give you a discount of €9, and this discount can of course be combined with other offers and discounts as you please. Please note that you need to order the products all at the same time to be eligible for the discount.